cloning and editing the ticket in Jira customer portal?

[pokalav]

As a user i want to be able clone one of my existing ticket regardless of its status.

For example:

Requesting a access to 10 ppl in my team.

So i create a SAR for first user and for the rest if the team i clone the first SAR and  just update the user name in the ticket.

How can I achieve this?

Thanks,

Venkatesh.

[Mirek]

Hi @pokalav 

Unfortunately that is not easily possible. There is a suggestion request for that

https://jira.atlassian.com/browse/JSDSERVER-5948

I think you should watch and vote for it and when you have access to Jira maybe try a workaround from the last comment.