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check storage

Dor IA
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December 14, 2022

Hi, i have a free account.

How can i see how much storage i have been used so far ?

Is a ticket or a confluence page also "storage" or only the attachments ?

Kind regards

2 answers

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3 votes
Answer accepted
Mikael Sandberg
Community Champion
December 14, 2022

Hi @Dor IA,

Welcome to Atlassian Community!

To check your storage, go to admin.atlassian.com, select Product > your site > Storage. From here you can see the storage available for each application. You can also take a look at this KB for more information. 

Dor IA
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December 14, 2022

Hi Mikael,

I have found it.

Many thanks.

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PgM Innovations Support Team
Atlassian Partner
August 12, 2025

With the latest version of Jira Cloud, the navigation path to check storage is as follows 

1. Access admin.atlassian.net

2. Select 'Apps' in the horizontal menu.

App.png

3. In the vertical menu, under 'Sites', click on the site you wish to access

site.png

4. Click on Storage

storage.png 

PS: Product has been renamed to Apps

0 votes
Jack Connor
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July 18, 2026

You can check it only if you’re a site admin. Go to Atlassian Administration → Apps → select your site → Site settings → Storage. It will show usage separately for Jira and Confluence, although the figure can be a few hours behind.

On the Free plan, Jira and Confluence each currently have 2 GB of storage. In Jira, that allowance is mainly used by attachments, screenshots, and uploaded files rather than the ticket text itself.

Confluence is a little different: pages, live docs, comments, attachments, and other files all count toward storage. In practice, large PDFs, images, videos, and old attachment versions usually take up far more room than normal page text.

I’d check the largest attachments first before deleting pages. Also remember that archiving Confluence content does not free the space; it has to be deleted.

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