change permissions in free version - atlassian-addons-project-access

[Sally Sattary]

We have the free version of JIRA as there are currently only 5 of us, but we want to use 

https://marketplace.atlassian.com/apps/1219592/github-for-jira?hosting=cloud&tab=overview 

We cannot use it without setting the project role: atlassian-addons-project-access

As we are using the free version, permissions and roles aren't an option. How can we globally give everyone that role so we can use the app?

[Trudy Claspill]

Hello @Sally Sattary 

Welcome to the Atlassian community.

What change do you think you need to make, specifically?

That role is not given to people. That is the role to which apps add their app-specific custom user to gain the permissions they need to function.

In a Free subscription all the user to whom you grant access to Jira are implicitly granted Project Administrator permissions to all projects. So the users should have all the permissions they need already.

[Sally Sattary]

So I want to add the development field (from the Plugin) to the ticket so that we can use it, but when I try to do that it's not possible. This is why I believe it's a permissions issue

[Trudy Claspill]

You cannot add a user to that Role. It is an internal-use-only construct.

Based on the screen image you provided it appears that this relates to a Jira Service Management project. Is that correct?

And is it a Company Managed project or a Team Managed project?

Can you show us the View Development Tools permissions in the Permission Scheme for that project? In my Free instance, for a Company Managed JSM project, that permission is allocated to the addons group and also to the Administrators group. 

[Sally Sattary]

Hi Trudy
It's a Team managed business project. These are the screens I can share regarding the group level

[Trudy Claspill]

Adding the Development panel to a Business project is not currently supported. Refer to this open issue:

https://jira.atlassian.com/browse/JWMCLOUD-424