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cannot see list, board, timeline, backlog, calendar

Johannes Gruenenberg
Johannes Gruenenberg
September 25, 2024

Hi, I cannot see the above things in "our" project.

My colleague started the project and added my to all roles as admin. Hoewever, I can only see "goals" and "issues", that`s it.

I have the + and "add view". However, when I click on  "add shortcut", nothing happens. When I click on "+ more features", I receive the error "project not found you tried to access...."

We have been googling for an hour and cannot find anything to solve this.

It is a TMP.

 

Cheers

Johannes

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Johannes Gruenenberg
Johannes Gruenenberg
September 28, 2024

What I am really really confused about is that I can see and manage all permission like my colleague. The 2nd pic lists all rights to access everywhere as far as I understand. When I go to each part to "view users" I am listed everywhere. It is not easily understood tbh, but maybe the needle is somwhere here in this haystack.... see pics....1.PNG2.PNG

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Johannes Gruenenberg
Johannes Gruenenberg
September 25, 2024

HI @Julie d_Antin _Elements_  thanks for your quick response and thought.

My account was shortly under some paid plan for trial. Not 100% sure whether my colleague invited me during that time to the project or right after.

Are you saying that she can put me as admin everywhere (what we did today in addition with other permissions) but since we are on the free plan I cannot see the things she can see although she is on a free plan as well?

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Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

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