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cannot preview attached images in tickets

Qais Alkhatib
Qais Alkhatib
Contributor
October 31, 2022

Why jira recently is not allowing me to see the images i uploaded to the tickets, and always it shows this when i click on any of them "Something went wrong. We couldn't generate a preview for this file." i need help ASAP. thank you

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
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October 31, 2022

Hi @Qais Alkhatib ,

please raise a support request to Atlassian team https://support.atlassian.com/contact/#/

Fabio

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