cannot export to excel

[Jerome Aiken]

When I go to my backlog, then "view in Navigator", then click export.  I get the msg, "Excel cannot open the file 'FILENAME JIRA EAI 2024-05-15T10_26_34-0400.xlx' because the file extension is not valid.  Verify that the file has not been corrupted and that the file extension matches the format of the file.

Jira v9.4.9

[Carlos Garcia Navarro]

Hi @Jerome Aiken ,

Welcome to the Community! This other post may be related to your question: https://community.atlassian.com/t5/Jira-questions/Exported-Excel-file-cannot-be-opened-because-the-file-format-or/qaq-p/1262633

[Jerome Aiken]

Thanks.  I will check it out.