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can't crate a jira site

Даниил Игонин
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March 29, 2025

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: 4bd1f8467d5a4c61832b156f2513659c)

im trying to create a jira site a few times a week but getting everytime this problem

 

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Andy Heinzer
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March 31, 2025

Hi @Даниил Игонин 

I understand that you are unable to create an Atlassian Cloud site.  It appears that you are located within Russia.  Atlassian no longer operates our business in Russia and Belarus since October 2022.  More details are in https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine

0 votes
John Funk
Community Champion
March 29, 2025

Hi @Даниил Игонин  - Welcome to the Atlassian Community!

You should open a support ticket with Atlassian.

https://support.atlassian.com/contact/#/

 

Даниил Игонин
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 29, 2025

I cant do this because you need to already have a site to open a ticket in support

Dirk Lachowski
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March 29, 2025

If you aren’t a customer yet, then it’s a sales issue. Just contact them, telling them “Hey, would like to trial but THIS happens”. https://www.atlassian.com/company/contact/general-inquiries#/

John Funk
Community Champion
March 29, 2025

Okay, I will flag this to see if someone from Atlassian can come take a look 

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