automation runs fine when triggered manually on one issue but won't run when scheduled

[Jo-Lee Bertrand]

I have two automations that are identical except or the fact that one is manually triggered and one is scheduled. I created the manually triggered one because the scheduled one would run in the sense that the audit log showed that it was scheduled, but nothing actually happened. When I run the automation manually from the work item, it works as expected. I was able to get the scheduled one to run once, but it failed every time after that. Could this be an automation limit thing? 

The automation is fairly straight forward. It looks for specific text in a field and if it finds it, it removes it.

[John Funk]

Hi Jo-Lee,

It's always good to show screenshots of any automation rules when posting a question. That being said, a couple of things - can you share a screenshot of the scheduled JQL?

Second, if you run the Scheduled rule immediately, what does it do? So go to the rule, then under the 3 dots menu next to Return to Rules, select Run rule. 

[Richard]

Could be an issue where when you run it manually, it only runs on the single issue where you triggered the rule. 

When scheduling it, you may need to look at what issues your automation is trying to find. You may be missing a step in your automation to find issues to action on.

[Richard]

Well, this may not be exactly correct, but like John said, screenshots would be helpful. And specifically, what the audit log of the automation failure states.