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automation rules

sammy.zhao
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December 26, 2023

Hi , I am unable to see anything under Automation when I try to locate the rules, audit log, and library. Can someone please help? ThanksCapture.PNG 

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Odd_lynice
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Atlassian Team members are employees working across the company in a wide variety of roles.
December 26, 2023

Hi Sammy,

 

Welcome to Atlassian Community.

 

What happens if you do the following: Login to Jira >> press "." in your keyboard >> in the pop-up type Automation >> search. Do you get this page:

Screenshot 2023-12-27 at 10.34.21 AM.png

 

If so, do you see the automation rule that was created for project customer education? try also accessing your cloud site using incognito in Google Chrome maybe it can help.

 

It works fine on my end using my test instance.

 

Theodore

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