automation rule to sum up original estimate of sub-tasks to parent is not working.

[Kalai]

dear teammates,

my new automation rule to sum-up the sub tasks original estimate to parent (type = user story) is failed. Please help me to fix this issue. we usually have many subtasks to complete the user story. so fix on this automation is our at most need. also why we are unable to select original estimate field to set up the field? it throws error.

thanks,

Kalai

[John Funk · Accepted solution]

Hi Kalai,

Can you share the rule that you have so far? And where it is failing - please sure the Audit log. 

[Kalai]

sure John, I will share it now and thanks for the quick response.

[Kalai]

hello John,

please find the attached screenshots for your reference. and please review and advise me how to fix this issue?

thanks and regards,

Kalai

[Kalai]

audit log

[Kalai]

other screen shots

[John Funk]

Well, I am sorry to be the bearer of bad news - but the rule is not even running because you are over your limit for rule  for the month. You can see that note in the bright yellow banner.

Hopefully, that will start over for your on August 1, but not sure when your month begins and ends. 

[Kalai]

Hello John,

Good day.

thanks for your kind response. Yes i also noticed but i though since it is a newly created rule it will run and the status also enabled.

Let me wait for my month to restart and I will check and update here, then we will come to know whether the rule is working or not.

but by any chance did you notice any mistake in my steps?

Thanks & Regards,

Kalai

[John Funk]

It looks fine to me.  :-)

[Kalai]

hello John,

Good day.

As per our previous conversation my months restarted and the formula works now but the issue now I'm facing is the time I'm entering in "h" on sub task but my parent is calculating hours wrongly. attached is the screen shot for your reference. also i didn't change any formula which i have given in my previous screenshot.

Kindly advise me.

[John Funk]

Try dividing by 360