at-mentions not showing correctly in Jira comments

[Malini]

In task comments, if I try to use @IT ADVITOSshows undefined and suffixes the names with some alphanumeric characters - Please help to resolve the issue

[gabriel]

I removed the extension "Rich Text for Jira" and that seems to have solved the same issue for me

[Daniel Eads]

@Malini I notice you have Grammarly enabled! Unfortunately the Grammarly extension sometimes causes funny javascript problems (potentially like converting an @mention properly). Would you be able to temporarily turn Grammarly off and see if you still notice the same problem?

Thanks!
Daniel