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app links created, but not working when using anonymous access

Kevin Oleniczak
Kevin Oleniczak
October 2, 2013

I have JIRA (v5.2) and Confluence 5.0.1.
Both on the same server with different ports.

App links are established and appear in both tools using ip address and port.

When I try to add app links from the space or fromthe jira project, both indicate a similar error.

"Sorry, there are no links available when using anonymous access, check the permission configuration of the remote application."

What am i missing?

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1 vote
Kevin Oleniczak
Kevin Oleniczak
October 3, 2013

i had already tried deleting and readding the app links... no joy. Remote API was not enabled in confluence and i've enabled that, but get the same error.

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Kevin Oleniczak
Kevin Oleniczak
October 9, 2013

I still can't get this to work... i need help.

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Zul NS [Atlassian]
Zul NS [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 9, 2013

Kevin, I would appreciate if you create a support ticket in https://support.atlassian.com so that we can further investigate the issue.

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Zul NS [Atlassian]
Zul NS [Atlassian]
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 2, 2013

From here, it seems like re-creating the Application links fix the issue. Also, you may want to check whether Remote API is enabled in General Configuration of Confluence. Btw, is there anything in the logs?

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