add trigger button is disabled in workflows

[Sameer Edlabadkar]

I am trying integration of the Jira server instance v9.12.6 with GitLab server instance. For integrating dev tools I am using  Git Integration for Jira. But again after that the add trigger button is disabled in workflows.

[Hans Polder _Devoteam_ · Accepted solution]

@Sameer Edlabadkar ,

I tried installing the plugin in my test DC environment and also don't see the option to link it. I checked out some of the app's vendor documentation (I believe @GitKrakenQA), but could only find something for Cloud: 

https://help.gitkraken.com/git-integration-for-jira-cloud/jira-cloud-smart-commits-and-workflow-triggers-gij-cloud/#how-can-a-jira-administrator-enable-or-disable-the-jira-cloud-smart-commits-automation-for-jira-and-workflow-triggers

You might have to use another integration or application link to Github before being able to create triggers. If you're trialing/paying for the GitKraken solution I would advise contacting their support to help you out!

[Sameer Edlabadkar]

Hi Hans,

Thank you for suggesting!!

[Sameer Edlabadkar]

After extensive research on the internet, I discovered that the only viable solution is to use Webhooks of GitLab in conjunction with Jira automation.

[Hans Polder _Devoteam_]

Hey Sameer, 

Thanks for your update! Yes, that is also a pretty neat option, which allows you for much more customization/actions/conditions than the standard 'triggers'.

Best of luck!