accss to jira account . deactivated in errror

[sharyn keegan]

Ciara had disabled her admin access and cannot get back in to her account . she was the only administrator can you advise

[Mohanraj Thangamuthu]

Hello, Good day. I reviewed the cloud site associated with the email address from this thread and could not find an user Ciara. Please create a ticket with out "Atlassian Account" support at https://support.atlassian.com/contact/. Let me know if you are facing any issues with creating the ticket. Thanks!

[Marc -Devoteam-]

Hi @sharyn keegan 

Welcome to the community.

I have asked assistance from Atlassian on this post, it can take 2 business days for anyone to respond.

Please watch the comments on this post.

[Florian Bonniec]

Hi @sharyn keegan 

You can raise a support request to Atlassian Atlassian Support

Regards

[sharyn keegan]

thank you just did that now .