access issue

[Emine Güleş]

Dear Support Team,

I am writing to request assistance with an access issue to your Jira site, zoolatech.atlassian.net. I recently applied for a position at your company and was directed to the following link for more information about the vacancy:

[https://zoolatech.atlassian.net/browse/REC-157795]

However, when I attempt to access the link, I receive an error message stating that my email (eminegules964@gmail.com) does not have access. 

Could you please help me resolve this issue?Thank you for your assistance.

Best regards,

Emine Güleş

[Trudy Claspill]

Hello @Emine Güleş 

Welcome to the Atlassian community. We are a community of users of the Atlassian products. This is not the method for contacting Atlassian directly.

Can you provide a link to the listing you found that redirects you to the other site?

Did you apply for a job through Atlassian's Web site? 

Or did you apply for a job requiring Atlassian skills but advertised through a company named Zoolatech?

[Emine Güleş]

I applied for Zoolatech Post Vacancy Intern Java job. And here is the link that says: eminegules964@gmail.com does not have access to Jira on zoolatech.atlassian.net.

https://id.atlassian.com/login/select-account?application=jira&continue=https%3A%2F%2Fzoolatech.atlassian.net%2Fgetstarted%3Fcontinue%3Dhttps%253A%252F%252Fzoolatech.atlassian.net%252Fbrowse%252FREC-157795%26locale%3Dtr%26cloudId%3D3f2d6f88-9793-48ba-ad3c-c2449cf91785&login_hint=not%3Aeminegules964%40gmail.com&redirectCount=1

[Trudy Claspill]

Thank you for that additional information.

That site is managed by Zoolatech. They are using an Atlassian Software-as-a-Service product through that site, but Zoolatech themselves manage access to it. You will need to contact the folks at Zoolatech to get access.

[Emine Güleş]

How can i contact with them? Can you provide me a link please?

[Trudy Claspill]

You should look for that information on Zoolatech's website.