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access issue

Emine Güleş July 21, 2024

Dear Support Team,

I am writing to request assistance with an access issue to your Jira site, zoolatech.atlassian.net. I recently applied for a position at your company and was directed to the following link for more information about the vacancy:

[https://zoolatech.atlassian.net/browse/REC-157795]

However, when I attempt to access the link, I receive an error message stating that my email (eminegules964@gmail.com) does not have access. 

Could you please help me resolve this issue?Thank you for your assistance.

 

Best regards,

Emine Güleş

1 answer

0 votes
Trudy Claspill
Community Champion
July 21, 2024

Hello @Emine Güleş 

Welcome to the Atlassian community. We are a community of users of the Atlassian products. This is not the method for contacting Atlassian directly.

Can you provide a link to the listing you found that redirects you to the other site?

Did you apply for a job through Atlassian's Web site? 

Or did you apply for a job requiring Atlassian skills but advertised through a company named Zoolatech?

Trudy Claspill
Community Champion
July 22, 2024

Thank you for that additional information.

That site is managed by Zoolatech. They are using an Atlassian Software-as-a-Service product through that site, but Zoolatech themselves manage access to it. You will need to contact the folks at Zoolatech to get access.

Emine Güleş July 23, 2024

How can i contact with them? Can you provide me a link please?

Trudy Claspill
Community Champion
July 23, 2024

You should look for that information on Zoolatech's website. 

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