Zephyr for just a subset of users

[Adeline Schäfer]

Hi, 

we have a JIRA installation with about 100 users. I am currently evaluating Zephyr and one of the key aspects is the pricing model.

We don't need Zephyr for all users, just for users participating in a particular project. Is it possible to acquire licenses for only, say, 25 users?

Thanks,

Adeline

[Dario B · Accepted solution]

Hi @Adeline Schäfer ,

As mentioned in the Marketplace licensing and pricing FAQ you have to pay for all Jira users:

Purchase the license tier that matches the number of users you have licensed for your host product. For example, if you have a 25-user Confluence license, purchase the Confluence app at the 25-user tier. The app will only function if its license matches or exceeds the tier of the host product – even if only some of your licensed users need to use the app.

For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Desk license, your Jira apps must be at the 500-User level. 

For any issues or queries on licensing purchase or model, you can get in touch with the Atlassian purchasing team by using below link:

• https://www.atlassian.com/company/contact/purchasing-licensing

I hope this helps.

Dario