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Your admin now manages your account

BenWade
Contributor
November 22, 2023

Hi everyone, yesterday I received this notification. But I am an admin, I do not understand what's going on. How can I see who this mysterious admin is?

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1 answer

1 vote
Ste Wright
Community Champion
November 22, 2023

Hi @BenWade 

Are you the only Admin? Or one of many?

This message usually means that an Admin has setup Atlassian Access, and claimed your accounts (based on your email domain). Each Admin with sufficient permissions could have done this.

You can learn more about managed accounts here: https://support.atlassian.com/user-management/docs/what-are-managed-accounts/

You might be able to see who it was from the audit log...

...but if not, I'd consider asking the other Admins. You can get a list of Org Admins from within https://admin.atlassian.com/...

  • Old Experience: Settings > Administrators
  • New Experience: Directory > Filter (Role = Org Admins)

Ste

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