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You don't have permission to transition this issue

Martin Courtney
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December 6, 2023

Error : You don't have permission to transition this issue
I am getting this error with a very small number of tickets when I try to reopen them to add an assignee.

Jira_Permissions.jpg

Troubleshooting performed

I have checked the permission helper and I have the requisite permissions.Jira_Permissions_Helper.jpg

Ant suggestions would be much appreciated.

Thanks for reading this post

Martin

1 answer

0 votes
Megha Rajanna
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December 6, 2023

HI,

There might be some conditions in the workflow  [closed status] until it is true reopening an  issue is not possible .

 

Thank you

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