Workflow status shows issue as both open and done

[NeilN]

I created a new workflow for a classic software project which (among other things) added a workflow status of "Won't Fix" with a category of "Done". Transitioning an issue to this status causes it to appear in both the open issues and done issues list.  How can I get it to only appear in done issues?

[Gökçe Gürsel {Appfire} · Accepted solution]

Hi,

There is an alternate way of handling this. I recommend using the status Done (if there is any) with a Resolution field which is set in the transition screen. As long as issues don't have a Resolution it's considered Open.

Let me know if you have other questions.

Best,

Gökçe

[NeilN]

Thanks, that's perfect.