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Workflow no auto-assigning on Create transition.

Pablo Gomez
July 31, 2023

Hi there. We have a workflow setup to auto-assign to a specific user declared in the Post Functions of the Create transition:
chrome_DKzBqjJPLy.png

However, when an issue is created, the user is not auto-assigned to the issue and the issue remains Unassigned.
chrome_9EnA4oX9Ve.png

The user in question does have the Assignable User permissions as they are a Project Administrator.

Is there something we are missing?

1 answer

1 accepted

3 votes
Answer accepted
Trudy Claspill
Community Champion
July 31, 2023

Hello @Pablo Gomez 

Welcome to the Atlassian community.

Try moving the Assignee post function to be the first post function in the list. That worked for me.

Pablo Gomez
July 31, 2023

Hi @Trudy Claspill ! Thank you for your solution! The auto-assign function is now working. Appreciate the help :) 

Like Trudy Claspill likes this

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