Workflow Properties

[VIJAYA KUMAR Buntupalli]

I'd like to create a property where I can assign a the Jira Issue to XYZ user once the workflow is in a certain status. I checked the user-workflow-properties support page (https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/) - but I didn't get what I needed - any further help that someone can share?

[Shalini Pradhan]

Hello @VIJAYA KUMAR Buntupalli ,

Good day! Welcome to Atlassian Community :)

There are 2 ways to achieve this scenario, when Jira user will be assigned a issue when that issue is transitioned to a certain status.

1. Automation

1. Go to your space -> Space Settings -> Automation

2. Create a new rule with:

   • Trigger: "When: Status changes" -> select the specific status (eg. "In Progress")

   • Action: "Then: Assign the workitem" -> select the user (eg. "XYZ user" ).
     Save and enable the rule

2. Workflow post function

1. Go to space settings -> Workflows -> Edit the workflow

2. Select the transition that leads to your target status

3. Add a Post Function ( Perform actions in new workflow editor )  -> Assign a workitem

4. Choose the user

5. Save the workflow

Thank you

[Vronik]

Hi

Look at this, maybe can help you

https://support.atlassian.com/jira/kb/how-to-automatically-change-the-assignee-when-transitioning-the-workflow/

https://medium.com/@erdemucak/changing-assignee-via-workflow-in-jira-c194b12c3a48

https://appfire.atlassian.net/wiki/spaces/JEP/pages/10945510/Assign+Issue+to+User+in+Custom+Field+post+function

Regards