Workflow Properties Not Working in Jira Cloud New Jira Issue View

[Pramodh M]

Hello Community,

Has anyone noticed Workflow Properties such as

jira.i18n.title
jira.issue.editable
jira.permission.*

is not working in Jira Cloud in New Jira Issue View

Atlassian Team, Please update the documentation on what effects have been reflected when New Jira Issue View was introduced.

Thanks,
Pramodh

[Earl McCutcheon]

Hello @Pramodh M ,

I just did a quick test and the workflow properties were working without issue in my tests.

I tested with both 'jira.issue.editable = false' and 'jira.permission.work.denied = denied" where both options are successfully applied to the workflow and working without issue in the new issue view:

The number one thing I would suggest verifying is that the workflow successfully had the draft published after the properties were set as the Properties require navigating back to the previous workflow edit screen to apply the changes, as there is not a publish option on the workflow property configuration screen.  This is the most common issue relating to workflow property configuration issues.

If the draft is verified as published and still not working, what are the configurations you are using in your workflow for the properties for each of the above-noted properties that are failing?  Additionally please note where are the properties placed in the workflow (i.e. in the transitions or the statuses)?  I can take a look to see if we can identify the issue.

Regards,
Earl

[Pramodh M]

Hi @Earl McCutcheon 

Thanks for the reply!

I have raised the Support ticket Here

Yes, I have Published and it is for Status and not transition as it is a Step Property

One thing, 'jira.issue.editable = false' is not completely working

Please check even when we have the above property set, we can edit the Assignee field and any other custom fields that are there in Details Panel.

Please see the details below

Also, Can you please make sure other permissions like edit is also working. I had it in tested in my instance for edit permission and it's ignoring that property

Thanks,
Pramodh

[Earl McCutcheon]

Hello @Pramodh M ,

I'm just relaying the info that you received in the support request from @Tulsi  to this thread, in case anyone else finds this with a similar issue.

Primarily the jira.i18n.submit & jira.i18n.title are not currently supported on the Cloud and we are tracking interest here:

• https://jira.atlassian.com/browse/JRACLOUD-6798

Next, there are a few Bugs that are not reflected properly in the documentation and we have the following Documentation update request in place tracking the updates:

• https://jira.atlassian.com/browse/ADOC-34764

The noted Bugs that apply are:

• https://jira.atlassian.com/browse/JRACLOUD-72397
• https://jira.atlassian.com/browse/JRACLOUD-73758
• https://jira.atlassian.com/browse/JRACLOUD-77632

Regards,
Earl