Workaround for unlocking locked fields still possible?

[FG]

Hi there,

I am currently trying to assign a field on a transition screen for a transition to the same condition to lock/unlock specific fields for e.g. Project Managers. I have found some sites explaining that, but it simply does not work, when I set it up as described, I feel like I am doing it wrong, is anyone currently doing this? Is it still possible or was this maybe patched out?

My end goal is a bit different tho. I just wanted to assign this (if it works properly) in a reverse way, like locking everything in every state and unblocking all the required (custom) fields. At this point I think I might be better off with an addon. 

I am speaking of the workaround as described by Joe Pitt here:

• How can we lock jira Custom field
• and also here:

• See an easy solution to protect issue fields with a single workflow transition | by Bogdan Gorka | Medium
• Making Some Fields Editable in a Locked Status in Jira Cloud

I appreciate any help. I feel like I am doing it wrong, so if its still possible, I am certain of that, but otherwise I will have to search for an addon that does this feature. 

[Marc -Devoteam- · Accepted solution]

Hi @FG 

Welcome to the community.

So as I understand you have set properties on workflow statuses.

So if the work item is in a certain status, it can't be edited.

You will have to create transitions, within the transition have a screen that contains the fields that need or can be edited.

Set a condition or conditions on the transition which project role, group or user can execute this transition.

You can make multiple transitions if you need to differentiate what needs or can be edited by a specific role, group or user.

Can you show your current setup (screenshots?

[FG]

Hi Marc,

thank you for your reply and sorry for the late response. I decided to purge my sandbox and copy the prod site to start from the scratch and finally got it working. The workaround is still practical. 

Cheers

[Marc -Devoteam-]

Hi @FG 

Please mark my answer as accepted if it helped solving your question.

Also to help others finding the solution in the future.

[Staffan Redelius]

Hi @FG and welcome to the community!

I think this would be possible with native functionality. If I understand you correctly you only want certain pople to be able to change or update the fields during the transition?

In that case you should

• Add the field to the view screen
•  Remove the fields from the normal Edit and create screen and create a specific screen that you use in the transition (add screen in transition).
• Only allow the transition for people in a certain group (add condition in the workflow) 

Best regards,
/Staffan

[FG]

Hi @Staffan Redelius 

thank you for your reply! I will try it as you described it. 

Basically the users just need custom fields to be "read-only" once they start working on the issue. They seem to require this for compliance reasons. Once only a certain Role/Group can edit it, I will move it a new role without users so no one can edit it any further. 

[Staffan Redelius]

That sounds great, please mark my answer as accepted to help other finding the solution in the future.

Best regards,
/Staffan