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Windows 11 install trouble

ISall
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October 23, 2024

Hello.  I am working with our local IT to complete the install of sourcetree on windows 11.  When prompted to select an existing account, a blank box appears and we cannot continue.  We have attempted this multiple ways and with a full administrative account.  Would love some assistance please.  This install works properly on windows 10. thank you

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Jack Rust
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September 4, 2025

I had the same issue before and it turned out my installation media was the problem. I redownloaded the ISO directly from the official Microsoft site and made sure I used a legitimate key. If you still need one, I managed to buy Windows 11 Home licence UK from a trusted seller and that fixed my activation problems straight away. Just make sure the code matches your version.

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Asad
Contributor
October 23, 2024

Hi! This seems more like a compatibility issue of the version with Win 11. What's the version? try installing v3.1.2 not v1.8.3 as it is not compatible. Regards,

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