Why tickets split per Epics Swimlanes are not visible in a Kanban board?

[silversonicaxel]

Hello everyone,

this is the scenario describing my issue

1. I created a filter to search tickets of some specific epics (coming from different projects)
   
   JQL:
   

   "Epic Link" IN (ID-2760, ID-3412, ID-48)

2. I created a kanban board based on the filter previously created

At this moment the Kanban board is displaying tickets based on Swimlanes Queries

1. I updated the Swimlanes filter to be based on Epics

At this moment the Kanban board is displaying zero tickets but the counter of the tickets seem to count the real number of tickets that should be displayed in every column.

But ticket cards are actually missing.

Is it a bug or am I doing something wrong?

[Daniel Davkovski · Accepted solution]

Hi @silversonicaxel you'll need to setup (revert) your Kanban board based on Queries. 

Then, you split the filter query into queries by epics. 

Name the swimlanes and add the query. 

in your example above, you'll need to split: 

"Epic Link" IN (ID-2760, ID-3412, ID-48)

into three separate: 

Epic Link = ID-2760

Epic Link = ID-3412

Epic Link = ID-48

[silversonicaxel]

sorry, question, do I need to create three filters?
what do you mean exaclty with the split?

[silversonicaxel]

Ah I got it, in the Swimlanes Query section, a filter area appears. Thanks

[Jacob Montgomery]

Where does the Swimlanes Query section appear? I am trying to make my tickets stop disappearing when I base swimlanes on Epics.

[Daniel Davkovski]

hi @Jacob Montgomery  on the right side you have `Base Swimlanes on` and a dropdown. 

Select Query and new tabs pop-out where you can write the queries for how you want your swimlanes to appear. 

[Jacob Montgomery]

Thanks, basing Swimlanes on Query works as an alternative.

I assume then that the button/feature to base Swimlanes on Epics does not work. I wonder when this will be fixed