Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why some target statuses don't send slack notifications ?

Matthieu Larcher
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2020

Capture d’écran 2020-10-27 à 13.45.46.pngJira Cloud is set up to report any status change, as can be seen in the above screenshot. For some reason, any change of status toward "Reviewing" or "Ready" are not notified, even though changes of status toward "In Progress" are. All other statuses work fine too, but they are not in the "In progress" Category, so I guess that's not really the same case.

What could trigger such a weird behavior and how can I fix it ?

1 answer

1 accepted

0 votes
Answer accepted
Matthieu Larcher
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 27, 2020

Nevermind this question, I understodd what was going wrong. At some point I tried using a custom event to trigger notifications for those transitions. Reverting the event to a Genereic Event made the Jira App notification work again :/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events