Why single project rule does not include in Automation's usage?

[kaiya]

I just wonder why only all the multi-project and global rule count as usage

[Walter Buggenhout · Accepted solution]

Hi @kaiya and welcome to the community!

Single project rules also count as usage, but they are free to use without any limitations. It is a package thing: Jira has several plans for smaller to larger teams, with less or more capabilities.

Smaller teams usually have less projects than bigger teams and automation does have a lot of value for them too. Enabling automation for free at the project plan does allow them to use the features extensively at no cost.

For larger organisations it still makes sense to use the free project automation where it is the best fit, exactly because that does not add to tally.

Hope this helps!

[kaiya]

Hi, Wlater!

Thank you for response.

Then how can I see single-project rules' usage?

[Bill Sheboy]

Hi @kaiya -- Welcome to the Atlassian Community!

Adding to the answers from John and Walter...

All rule executions count as usage, they just count in different ways.  I believe you may be noting the triggering/execution limits for global/multi-project rules.  There are also limits on the number of emails sent, processing per time window, number of issues processed, etc.

To learn more please look at the page below, and look at the specifics for your Jira licensing level:

https://support.atlassian.com/cloud-automation/docs/automation-service-limits/

Kind regards,
Bill

[John Funk]

Hi Kaiya - Welcome to the Atlassian Community!

You are not going to find that answer here in the Community. That's a decision you would need to ask Atlassian about. But I don't know that the answer would help you in your usage. Nor will it change how it is operating. But you are free to question it with them. 

Is there something specifically that you have a question about how it works?