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Why is the affect version displayed incompletely when creating a ticket via Slack Jira?

Lexuan Peng December 5, 2023

Dear All,

When I want to create Jira issues from Slack. I found the affect version displayed incompletely, like the picture below:

image.png

But when I create an issue from the Jira website, I can see the affect version 1.4.82 that I want to select.
image.png
image.png

Please tell me how to set the option to display the full affects version field

Thanks,

Lexuan Peng.

 

2 answers

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Lexuan Peng December 5, 2023

l

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 5, 2023

Hello, Good day. I am unable to reproduce this behaviour on my instance. Please check from web browser version of slack and let us know the status.

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 5, 2023

Screenshot 2023-12-06 at 11.58.07 AM.png

Lexuan Peng December 5, 2023

Hi~ I tried it on the web browser version of Slack and the problem is the same as on the Slack application, One guess is that too many versions were created to show up in the drop-down list in the affecting version field. I would like to ask if there is a limit to the number of drop down lists displayed in the Affects version?
image.pngimage.png
The browser version and Slack app version I'm using are as follows, I hope this helps you:
image.pngimage.png

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2023

Hello, Thank you for the update. I tested with 15 version on my end and it worked. How many version's you have ?

 

Also please help with the number of characters used on version name. Thanks

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