Why is my "Complete Sprint" button disabled?

[Erik Otto]

Our "manage sprints" permission is set to:

• Application access (Any logged in user)

But my "Complete Sprint" button is disabled saying I dont have "manage sprints" permission for some reason.

[Trudy Claspill · Accepted solution]

Hello @Erik Otto 

Welcome to the Atlassian community!

Most often the root cause of this problem is the Filter Query used for your board. You have to have the Manage Sprint permission in all the projects that are within the scope of that filter query.

Filter queries for boards need to explicitly list the project(s) as part of the filter criteria. If they don't and some other criteria is used (i.e. issueType=Story) then Jira interprets that query to mean that ALL projects are in scope. It doesn't matter if the projects actually have issues matching the criteria. The projects might have matching issues, so they are in scope.

If you share with us the Filter Query for your board, we can point out if there is a problem with it.

[Erik Otto]

This was it, there was a component of the filter not based on project. Thanks!

[PHILIPPE HENRIQUES]

Hello,

I have the same issue but I didi not find issue on my components.

Do you have an idea of the issue ?

My project is "STLGWB - STLG W&B"

[Trudy Claspill]

Hello @PHILIPPE HENRIQUES 

Welcome to the Atlassian community.

To get wider visibility on your question it is better to start a new thread by clicking on the Ask a question button at the top of the screen. Updating an existing post alerts only the original author and people that responded or are watching the post.

So, please start a new Question to get help.

Include in your post the type of project you are using and, if you know how to get the information, the filter being used by the board.