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Why is my Jira Connection failing?

Gwendolyn Jewiss
Gwendolyn Jewiss
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June 20, 2025

I'm attempting to set up my Jira Integration for qTest.

I've downloaded the Jira Integration app & tested the Jira connection successfully.
When I attempt to Save & Configure, it first says successful, and then changes to a message stating that there is an error configuring the connection & to ensure all my fields are correct.

I am not sure which of the fields are incorrect, so am at a loss as to how to move forward.

Any help gratefully received!

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