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Why is Jira User Directory not functional during authentication of a single user?

James Brown
James Brown
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May 21, 2020

We have started to see an increase in the number of the below Jira Errors when synching a single user account. Is this a user account, Jira, or Crowd issue?

[2020-05-20 13:22:38,107 http-nio-8080-exec-9 ERROR anonymous 802x529394x1 sikejy /login.jsp [c.a.c.manager.application.ApplicationServiceGeneric] Directory 'Crowd' is not functional during authentication of 'userid'. Skipped. 

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