Why does Jira say I have no users left when I only have one so far with a limit of 10?

[Deleted user]

I have a Jira Software (Cloud) free account with a limit of 10 users. Currently, I have one user (myself), but at the top of the screen, there is an error saying I have no users left. We are about to begin a development project, and I need to add the team. But I can't add my team members.

How can I get this fixed when I have no access to Jira Support with a free account?

[Walter Buggenhout]

Hi @[deleted] and welcome to the Community!

This seems to be a known issue, which has been noted by an Atlassian Team Member on this question: https://community.atlassian.com/t5/Jira-Software-questions/Incorrect-quot-No-users-left-quot-notification/qaq-p/2655508

Feel to comment on the linked question or watch it, to receive email updates.

Hope this helps!