Why do Quick Filters randomly change their order?

[Viktoriia Bashyrova]

Hello,

We noticed today that the quick filters in Jira are randomly changing their order, and this cannot be resolved by adjusting the order in the configuration.
Are you aware of this issue, and what might be causing it?

[Dick · Accepted solution]

Hi @Viktoriia Bashyrova Welcome to the Atlassian community,

I'm wondering if your filter names start with characters with diacritics?
These can give ordering woes when a browser has to yes/no put stuff in alphabetical order.

It would be beneficial to have some pictures of your quick filters, so we can have a bit of a clue what is going on :)

Kind regards,
Dick

[Bill Sheboy]

Hi @Viktoriia Bashyrova -- Welcome to the Atlassian Community!

This symptom is from an open defect that was fixed, broken again, etc.  Please watch / vote for it here to see progress:

https://jira.atlassian.com/browse/JRACLOUD-93805

Kind regards,
Bill