Why did jira-python stop initializing?

[Zachary Buser]

I have been using the Jira python library successfully for a few weeks and all of a sudden it will not initialize. It stops at the very first line of the file, where Jira is imported.

Here's the error message (with directories removed) from PyCharm:

Traceback (most recent call last):
File "jira_probe.py", line 1, in <module>
from jira.client import JIRA
File ".venv\Lib\site-packages\jira\__init__.py", line 11, in <module>
from jira.client import (
File ".venv\Lib\site-packages\jira\client.py", line 43, in <module>
import requests
File ".venv\Lib\site-packages\requests\__init__.py", line 43, in <module>
import urllib3
File ".venv\Lib\site-packages\urllib3\__init__.py", line 14, in <module>
from . import exceptions
File ".venv\Lib\site-packages\urllib3\exceptions.py", line 6, in <module>
from email.errors import MessageDefect
ModuleNotFoundError: No module named 'email.errors'; 'email' is not a package

I installed the jira library with pip per the API reference instructions, and it was working fine for a while, so I suspect something is broken in jira-python. I already tried deleting all the packages from my interpreter and reinstalling them. The two things that stand out to me are "import ( " in line 5 of the above error and "from . import exceptions" in line 11. I greatly appreciate any help with this.

[Vishal Biyani · Accepted solution]

@Zachary Buser 

By any chance have you created a file named email.py or a module named email?

if yes, it would be clashing with the required package.

Can you check and confirm?

[Zachary Buser]

Yes, that was it, thank you! I have never heard of this kind of problem before. It works now.