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Why cannot I create site? Error: "Issue ID for Atlassian use: b29bfe15c17249edbb95bf675ecfd6f0"

Judit Barki
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April 23, 2025

I am doing a Jira course with Coursera. I am instructed to create a site.

I followed the instructions and I am at: https://www.atlassian.com/try/cloud/signup?bundle=jira-software URL.

jira error.png

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Trudy Claspill
Community Champion
April 23, 2025

Hello @Judit Barki 

Welcome to the Atlassian community.

Are you working from Russia or Belarus? Atlassian does not support creating new product subscriptions in that case. Refer to 

https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine

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