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Why can't I see the Assignee Name in my Jira Automation Email?

LW
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February 18, 2022

I'm able to see Reporter using  Reporter= {{reporter.displayName}} 

I'm not able to do the same with Assignee successfully, using {{assignee.displayName}}

Anyone know why? 

Thanks.

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Radek Dostál
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February 18, 2022

Maybe a screenshot of how the rule looks and what the {{assignee.displayName}} value returns?

I only see {{issue.assignee.displayName}} on https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues and I did not even find reporter/assignee in server/dc documentation, although the smart values will generally not differ.

LW
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February 18, 2022

Thank you. Previously, Reporter Name was appearing and Assignee was just blank on the email notifications. I updated the rule so that "Assign/Round Robin" was the last step before sending the automated email. That fixed it. 

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