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Why can't I release a version of my project?

William Brannan
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July 10, 2019

As many times before, I go to my version - all issues are resolved.  I select "Release" and select the date in the popup.  The "Release" button is enabled. 

I click "Release" and..... nothing. 

 

1 answer

0 votes
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 16, 2019

Hello William,

Thank you for reaching out about this problem.

Analyzing our internal system, I was not able to find any global incidents which would cause the problem you are facing.

That been said, please perform the steps below to troubleshoot and provide us with more details about the problem to ensure we are on the same page:

- Try to use a different browser and incognito mode to ensure you are not facing a cache issue

- Check if any errors are returned in the Javascript console of the browser when you click to release the version. Let us know if any errors are returned.

- Is it happening in other projects/versions or for other users?

Let us know your results once you have the chance to do the steps above.

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