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Why can't I create a Jira account/site?

Matete Mahao
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March 27, 2025

Error msg: 

It's taking longer than expected to get you started. Please check your inbox to see if the order has completed successfully, or contact us.

Other error msg: 

Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: c0d7b93e8e7a416da5c9358a7b2438cd)

Please assist.

1 answer

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Dirk Lachowski
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March 27, 2025

This seems to be an error on the Atlassian end. I’d recommend contacting support, as suggested in the error messages that you shared. Just follow those links.

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