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Why can't I create API token?

Zenclass LLC
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October 24, 2022

I'm following this article.

When I provide label and hit "Create" button, shor loading animation shows up, then stops. No error is in UI.

I checked browser devTools and saw 403 error with following body:

{"formErrors":["Не удалось установить подлинность запроса. Повторите попытку."]}

What I tried to fix the error:

1. Different labels for token

2. Logout/login again

3. Disabled VPN

4. Disabled Adblock

Nothing seems to help.

jira-token.png

1 answer

1 accepted

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Answer accepted
Fabio Racobaldo _Catworkx_
Community Champion
October 25, 2022

Hi @Zenclass LLC ,

welcome to the Atlassian community!

It's strange that nothing happens on client side. Try to clean browser cache or try with another browser. 

If the issue persist raise a ticket to Atlassian https://support.atlassian.com/contact/

Hope this helps,

Fabio

Zenclass LLC
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 25, 2022

Thanks! With Chromium it worked. Problem solved.

It's bug then. Not working in Firefox 105 (Kubuntu 20.04).

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