Why am I unable to assign a ticket to an assignee?

[Support]

When I am creating a Jira ticket, I am unable to assign it to an assignee? What can I do to resolve this? I am also unable to @. my team in the comment section of a ticket. 

[Arkadiusz Wroblewski]

Hello @Support 

It could be that there is an incident affecting the database, which has not been published yet.

Please have a little patience.

Best,
Arek 🤠

[Arkadiusz Wroblewski]

@Support 

Indeed thats System Incident https://status.atlassian.com/ 

[Shalini Pradhan]

Hello @Support ,

Good day! Welcome to Atlassian Community :)

We had an active incident related to this, which is currently in fixed state.

Details: https://status.atlassian.com/

[Arnold Schommer]

Not sure if my issue is the same: when trying to enter an assignee, the search finds nobody - not even myself. Finally i just get the suggestion to invite <whatever i typed so far>@<my domain>. 

[Carl Hemming]

Same here

[Christoph Friedrich]

Same problem here.

[Carol Higgins]

Same here - can't assign any of our tickets.

[Arthur Brittner]

Can confirm. We have checked every relevant setting on our end and the status page: https://status.atlassian.com/. Everything is set up correctly, we'll just have to wait for an announcement. 

[Martin Spernjak]

I would say this is an incident on Atlassian's side. There is still nothing reported on the status page, but I expect they will post an update shortly.

I'm also seeing some other cloud-related failures affecting users, so I believe these issues may be correlated.

[rbouldoires_eg]

Same problem here.

[Vladyslav]

++

We have the same thing, we can't select the assignee/team either in the ticket or in jql for filtering

[Barbara Cleff]

Same Problem here. I'm not able to work actually properly.