Why am I receiving a "Something's gone wrong" error when trying to delete a sprint?

[Anthony Giordimaina]

Hello,

I am trying to delete a sprint from the backlog of a sprint board. When I select "Delete sprint" I receive a "Something's gone wrong" error and the sprint is not deleted.

For context:

• I am an Administrator.
• I have Administer Projects and Manage Sprints permissions for all projects on the site.
• This is a company-managed project.
• The sprint is in the backlog - not active.
• The sprint has no open issues in it. I have confirmed this by performing a JQL search using the Sprint ID to view all issues in the sprint.

[Valerie Knapp]

Hi @Anthony Giordimaina , thanks for your post. 

Have you tried refreshing the page? Using another browser? Clearing the cache? 

What have you tried so far? 

Best wishes 

[Anthony Giordimaina]

Yes, I've tried using Chrome and Safari, as well as having another user with the same permissions try the operation from an entirely different machine.

[Valerie Knapp]

Hi @Anthony Giordimaina , thanks for your feedback. I would go ahead and open up a support ticket if I were in your position https://support.atlassian.com/contact/#/ 

If you don't manage for some reason, let me know and I can tag the support into this post. 

Best wishes