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Why am I getting this error when creating a new issue

Why am I getting this error when creating a new issue

We couldn't create the child issue.

task progress: Task progress is required.

Try again/cancel

2 answers

2 accepted

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Answer accepted

Hi @Krishantha welcome to the Atlassian Community!

Are you working in a company-managed or team-managed project? (you can check this on the bottom of your sidebar)

Do you know if there are any workflow validators on the parent task that prevent you from creating a child issue?

Is the child issue a sub-task of an issue or a linked issue with link type parent/child?

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Hi,

Company managed team. There are no workflow validators that prevent me from creating a child issue.

We experience this globally - across all types of workflows for projects, when adding as child issue and not linking. Evene in an instance when we try and create a very new story/subtask that is the child of an Epic, same issue.

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Looking at your screenshot, it seems to me that 'Task progress' is a custom field made required by the Field Configuration linked to that issue type. Can you check this?

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Like • like this

This fixed it! Thank you!

We made it "optional" instead of "required"

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Like • Dave Mathijs likes this

0 votes

Answer accepted

Hi @Krishantha , Would it be possible to see a screenshot of this? Do you happen to have any add-ons that might be involved here? On the surface, this does not look like a native Jira behavior.

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Hi, @Jack Brickey please see attached Task progress issue.jpeg

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Thanks @Krishantha . Please check your workflow for a validator on the create link of type shown below. I suspect this may be the reason you're seeing that error.

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@Krishantha , I believe Dave's answer is colander not mine? Assuming so please unselect mine as accepted. I just want to ensure the correct answer is accepted.

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Why am I getting this error when creating a new issue

2 answers

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