Why JIRA is always prompting to create a new organization on each login?

[Ahammed Zulaikh]

Whenever i try to login, JIRA is always prompting to create a new organization and i cant skip that either. Now i have a bunch of dummy organizations which I cant delete. This is getting on my nerves. How do I escape from this.

[Tomislav Tobijas · Accepted solution]

Hi @Ahammed Zulaikh ,

Are you referring to Atlassian organizations? Also, can you share which link you use to log in? 

People usually end up creating new orgs if they follow links from official product landing sites such as Jira | Issue & Project Tracking Software | Atlassian 

Cheers,
Tobi

[Ahammed Zulaikh]

I simple search for jira in the web and go for the first link

[Tomislav Tobijas]

But once you create a site, why don't you navigate to that site URL - e.g. https://<sitename>.atlassian.net/ instead of 'Googling it'?

If you would always just search for Jira term in the web browser and open the first link, you could end up creating new organizations/sites.

Alternatively, instead of using the site name, you could simply navigate to https://home.atlassian.com/ and then use the product switcher to navigate between different products and organizations.

[Ahammed Zulaikh]

I am new to JIRA, how could I have known this. Thanks for the information. I have cancelled few of the subscriptions, is that enough for me to delete unwanted organizations?

[Tomislav Tobijas]

@Ahammed Zulaikh yeah, some parts might not be intuitive enough. I believe they're redesigning these start/product landing pages to redirect you to existing site(s) instead of creating new ones.

I have cancelled few of the subscriptions, is that enough for me to delete unwanted organizations?

As for this, site cancellation, it usually takes a while due to cancellation policies.
Anyway, once your site is canceled, the organization will still remain active. After all sites/products have been removed, you then need to manually delete the organization. 

The process is a bit long and usually takes a couple of months for everything to be deleted.