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Why I cannot access Jira although I have verified through email?

Minh Anh Le
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April 30, 2026

I got the verify link and I entered it. But I still cannot access JiraScreenshot 2026-05-01 004618.png

1 answer

1 vote
Trudy Claspill
Community Champion
April 30, 2026

Hello @Minh Anh Le 

Have you reported that problem to the administrators of that Jira instance? Here we are a user community and have no access to that system. We can offer debugging advice but many if the steps will require administrator access to execute.

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