Why I can't delete accounts?

[Tal Rosenberegr]

Why I can't delete accounts

[Eyüp Firat]

does your org sync users from an identity provider (like for example Entra ID, Google Workspace,..) via SCIM, because if it does, the accounts have to be deactivated there, not in admin.atlassian.com :/

If not just let us know what you already have tried

[Gor Greyan]

Hi @Tal Rosenberegr

Have you tried the steps here? 
https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/

You should cancel all your product subscriptions first.

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

Or make another user the billing administrator and have that person remove your Billing Administrator access.

Regards,
Gor