While installing JIRA6.4, we have encountered some issues. need help with that.

[Mrityunjay Kumar]

We have used the blank database while confirguring the JIRA6.4. Aftere configuration we tried to import the data from our XML backup of our ealier instance JIRA6.2. The back-up was completed around 80% and then we encountered the error as below. 

 Start of the error log

• com.atlassian.scheduler.SchedulerRuntimeException: Failed to place scheduler service into standby modecom.atlassian.scheduler.SchedulerRuntimeException: Failed to place scheduler service into standby mode

                  at com.atlassian.jira.bc.dataimport.DefaultDataImportService.pauseAndFlushScheduler(DefaultDataImportService.java:699)

end of the error log

•                 at java.lang.Thread.run(Thread.java:722)

  Caused by: com.atlassian.scheduler.SchedulerServiceException: The scheduler service has been shut down; it cannot be restarted.

                  at com.atlassian.scheduler.core.AbstractSchedulerService.standby(AbstractSchedulerService.java:187)

                  at com.atlassian.jira.bc.dataimport.DefaultDataImportService.pauseAndFlushScheduler(DefaultDataImportService.java:695)

                  ... 203 more

I need help with why this have happened and how can we avoid this while rertying?

Thanks in advance.

[Peter Van de Voorde]

Hi,

I would simply restart your old JIRA instance and retry the export once more.

It could simply have been a fluke.

Best regards,

Peter

[Dan Buffham]

I am having the same issue, have dropped the DB several times with the same issue... anyone figure this out?

Regards,

Dan