While doing import tests from zephyr got access denied prompt, Even JIRA Admin also got the same

[GobinathPalaniapan]

Zephyr Squad -> Import Tests -> Choose File -> After selecting the file get this Access denied prompt.

Even Jira Admin also got the same issue. Please suggest.

[Darren Houldsworth]

My problem was resolved by removing periods from the filename.

• It didn't like: test.suite.xlsx
• It was fine with testsuite.xlsx

If you run into the above issue, just shorten your filename. Support is aware, so hopefully they put a fix into the product soon.

[Carolina Amaya]

It worked for me with a shorter filename, maybe yours was too long. Just change the name

[Darren Houldsworth]

I am getting the exact same results. I don't see anywhere to find a log file for more information.