Which Jira plans allow SLA for projects?

[Ammu Chitra Nambiar]

I am currently using the free plan of Jira and is unable to set SLA rules. Is this option not available for the free plan? If not, to which plan should I upgrade?

[Jack Brickey]

The key point here is that SLAs apply to the Jira Service Management product not Jira Software. You need to install JSM.

[Pramodh M]

Hi @Ammu Chitra Nambiar 

SLA Management is present in Free Plan as well.

You should be Project Administrator to configure SLA for JSM Project

Thanks,
Pramodh

[Support Team [Clearvision]]

Hi Ammu

The free plan includes SLA management for service management projects 

https://www.atlassian.com/software/free

Project automation also includes a SLA threshold breached rule