Where are the billing details?

[Ger Groeneveld]

Suspended, but i can't find the billing details to check what's wrong

[Sanjen Bariki · Accepted solution]

Hi @Ger Groeneveld ,

Welcome to atlassian community!

Please find the below details to check the suspended and deactive users difference which is mentioend by the atlassian team.

If you are suspended user then you can't access the billing page.

• Suspened vs inactive 
• this page.

Regards,

SB

Please accept the answer If it helps you😊.

[Ger Groeneveld]

No. No access to billing page when suspended

[Sanjen Bariki]

Hi @Ger Groeneveld ,

Not able to get your question.

Could you please share the screenshot..? What is the issue is showing..?

Regards,

Sanjen

[Michel Neeser]

@Ger GroeneveldIn case of account issues, probably the fastest way to resolve them is to contact Atlassian Support directly.

[Michel Neeser]

Hi @Ger Groeneveld and welcome!

Atlassian is currently rolling out a new billing experience, so the location of the billing details may vary. Please refer to this page.

Hope this helps.