When will bug be fixed (https://jira.atlassian.com/browse/JRASERVER-62597)

[DH20275693]

https://jira.atlassian.com/browse/JRASERVER-62597

Is there any other way to overcome this bug, Can you help me out here

[Nic Brough -Adaptavist-]

When it's ready to be fixed, and makes it to the top of the list.

Although this is for Cloud, it's much the same policy for server; see https://confluence.atlassian.com/support/atlassian-cloud-bug-fix-policy-206865884.html

[Rilwan Ahmed]

Hi @DH20275693 

The workaround is mentioned in the ticket: Reduce the amount of data (rows).

Atlassian prioritize issues using a metric called User Impact Score (UIS), which is individually calculated for every issue. It takes into account the number of affected users, the severity of the issue, recent interest, and the percentage of users affected per instance. The higher the UIS score, the more pervasive and severe the issue is.

This ticket's present UIS is 36

Please visit https://confluence.atlassian.com/support/atlassian-bug-fixing-policy-201294573.html to know about Atlassian Data Center and Server Bug Fix Policy